Thursday, 20 June 2013

FIRST CONTACT



  I recall vividly how an old schoolmate understood the importance of first impression when he was turned down for having tattoos and earrings  for a business presentation. My mind goes as well to how our company's consultant always puts it that a client takes a quick look at the following at the first contact: the environment,the person and your product.
 APPEARANCE                                                                                                                            Appearances say a lot about you. Dress to reflect your position, your company. As we rightly know,the truth is you don't get a second chance to make a first impression. Dressing shows you respect your business and your customers
GREETINGS
There are basic things you should do when meeting for the first time.Look them in the eye,introducing yourself greet them, say your name slowly and smile. This shows the other person that they are important.Maintain eye contact.
BODY LANGUAGE                                                                                                                                Another very vital aspect of first contact is Body Language.This is what a person notices meeting you.The correct posture is to stand straight and naturally,with your shoulders back,arms at you side and head up. I speak two languages: BODY AND ENGLISH. This is a well known saying.
Let them know you are happy to meet them.

How do you make your clients feel important? Share your thoughts. havilahevents

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